When Lloyds Banking Group merged two of the UK's largest banks - Lloyds TSB and HBoS - some 140,000 staff had to agree new harmonised terms and conditions. We worked with Group Communications and HR to communicate the new proposals throughout the newly merged organisation. We established a unique monitoring system to gauge how the proposals were being received by staff during a period of intense pressure and sensationalist communication from the employees unions. After a 12 month campaign more than 85% of staff voted to accept the new proposals.
When British Airways was faced with its first strike by cabin crew we created one of the most successful employee engagement programmes of modern times. Putting People First Again is now a case study in bringing the airline back from the brink and getting 35,000 staff to feel pride in their past, passionate about the present and to have faith in the future of the airline. The programme ran over 3 years and helped restore customer confidence in BA and double the share price.
Tetra Pak wanted to align its staff around a new set of refreshed values and join up the dots between its brand, the company strategy and the challenges the company faced from growing competition and the demands of developing markets. LiVE Tetra Pak was a global campaign of events for 21,000 staff from Sweden to Shanghai with stops in 5 continents. The programme galvanised staff around a central belief in what made the company unique and a new determinism to achieve double digit growth around the globe.
When the BBC wanted to reach out to Small and Medium size enterprises with a TV series about best management practice they commissioned us to produce a 20 part TV soap for BBC2 where we created a software company that was struggling its way through a succession crisis and plummeting staff morale. The half hour programmes combined humour, human drama and real-life scenarios to bring business issues alive in a popular TV format. 20 Steps to Better Business - The Drama was repeated twice on BBC2 and sold in markets around the world.
The World Health Organisation in Geneva are home to some of the world's leading experts on vaccines. We worked with the scientist, doctors and support staff to improve their communication skills with each other to help meet the demanding targets to combat the world's greatest killer diseases.
When Lloyds Banking Group merged two of the UK's largest banks - Lloyds TSB and HBoS - some 140,000 staff had to agree new harmonised terms and conditions. We worked with Group Communications and HR to communicate the new proposals throughout the newly merged organisation. We established a unique monitoring system to gauge how the proposals were being received by staff during a period of intense pressure and sensationalist communication from the employees unions. After a 12 month campaign more than 85% of staff voted to accept the new proposals.
When British Airways was faced with its first strike by cabin crew we created one of the most successful employee engagement programmes of modern times. Putting People First Again is now a case study in bringing the airline back from the brink and getting 35,000 staff to feel pride in their past, passionate about the present and to have faith in the future of the airline. The programme ran over 3 years and helped restore customer confidence in BA and double the share price. 
Tetra Pak wanted to align its staff around a new set of refreshed values and join up the dots between its brand, the company strategy and the challenges the company faced from growing competition and the demands of developing markets. LiVE Tetra Pak was a global campaign of events for 21,000 staff from Sweden to Shanghai with stops in 5 continents. The programme galvanised staff around a central belief in what made the company unique and a new determinism to achieve double digit growth around the globe.
When the BBC wanted to reach out to Small and Medium size enterprises with a TV series about best management practice they commissioned us to produce a 20 part TV soap for BBC2 where we created a software company that was struggling its way through a succession crisis and plummeting staff morale. The half hour programmes combined humour, human drama and real-life scenarios to bring business issues alive in a popular TV format. 20 Steps to Better Business - The Drama was repeated twice on BBC2 and sold in markets around the world. 
The World Health Organisation in Geneva are home to some of the world's leading experts on vaccines. We worked with the scientist, doctors and support staff to improve their communication skills with each other to help meet the demanding targets to combat the world's greatest killer diseases.